Terms of Service

These terms are an agreement between you and SimmerIQ (“SimmerIQ”, “we”, “us”), 2070 Harvey Ave, Unit 156, Kelowna, BC V1Y 8P8, Canada. By creating an account or using SimmerIQ, you agree to them and to our Privacy Policy. If you use SimmerIQ for a business or team, you confirm you can accept these terms on its behalf.

SimmerIQ helps you find published recipes worth refreshing, suggests improvements and tracks search performance over time. Suggestions are guidance, not guarantees: search rankings and traffic depend on many things outside our control, and you decide what to change on your site.

• You must be at least 18 and give accurate, complete and current account details.
• Keep your sign-in details secure, don’t share your password, and tell us promptly if you think your account has been misused.
• You’re responsible for activity under your account, including by your team members.

Plans, prices and allowances are shown on our pricing page. Prices are in US dollars. Plans are billed monthly, in advance. Payments are processed by Stripe.

• Renewal. Your plan renews automatically at the end of each billing period on the same terms, unless you or we cancel it.
• Cancellation. You can cancel renewal at any time by emailing contact@simmeriq.com. You keep access until the end of the billing period you’ve already paid for.
• Refunds. Except where the law requires otherwise, fees already paid aren’t refundable. We may consider refund requests case by case, at our discretion.
• Failed payments. If an automatic payment fails, we may ask you to pay manually by a set date to keep your plan.
• Price changes. We may change plan prices. A change takes effect at the end of your current billing period, and we’ll give you reasonable notice first so you can cancel before it applies.

Your recipes, sites and data remain yours. You give us permission to process them only to provide and improve SimmerIQ for you. You confirm you have the right to connect the sites and data you add. If you send us feedback or suggestions, we may use them freely to improve SimmerIQ.

Please don’t:

• Use SimmerIQ for sites you don’t own or aren’t authorised to manage.
• Break the law, infringe others’ rights, or upload harmful code.
• Try to access other accounts, overload the service, or get around plan limits.
• Resell or copy SimmerIQ without our written permission.

SimmerIQ’s software, design, brand and content belong to us or our licensors. These terms give you a limited right to use the service while your account is in good standing; they don’t transfer any ownership. Links to other websites are provided for convenience, and we aren’t responsible for their content or practices.

You can stop using SimmerIQ at any time. We may suspend or close an account that breaks these terms or puts the service or other users at risk. When an account is closed, the right to use SimmerIQ ends.

SimmerIQ is provided “as is” and “as available”. To the extent the law allows, we don’t promise it will be uninterrupted, error-free or accurate, or that any suggestion will improve your rankings or traffic.

To the extent the law allows, we aren’t liable for indirect, incidental, special or consequential losses, such as lost profits or data. Our total liability is limited to the amount you’ve paid us for SimmerIQ, or US$100 if you haven’t paid anything. Nothing in these terms limits rights you have under consumer law that can’t be excluded.

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there. If you live in a country whose consumer laws give you extra protection, those protections still apply.

If you have a concern or dispute, please contact us first at contact@simmeriq.com so we can try to resolve it informally.

We may update these terms. If changes are significant, we’ll make reasonable efforts to give account holders at least 30 days’ notice before they take effect. Questions? Email contact@simmeriq.com.